Severe weather conditions have delayed delivery.Your delivery has been rescheduled for the next business day. Recovery efforts are underway to deliver your package as soon as possible. Recent weather has caused delivery delays.An emergency situation or severe weather condition has delayed delivery until the next business day.Let’s list the most common delay reasons stated by UPS and FedEx It is quite often that rain washes away your shipping partner’s attempt to deliver packages on time. Weather-Related: Close to 40% of delayed deliveries are caused due to bad weather. For ease of understanding, we have categorized the reasons for service failures into: In this blog, we get down to analyzing the most common reasons cited by FedEx and UPS when a shipment is delayed. Seconded only by the unavailability of relevant data on last-mile deliveries. Lack of visibility into the nature of shipment delays is one of the major deterrents. But the gap between knowing and acting is too wide to bridge.
Most retailers know that reneging on delivery commitment leads to dwindling customer retention rate. According to a Capgemini study, 48% of customers switch to a competitor service when they encounter an unsatisfactory delivery service. This negatively impacts brand experience for your customer. Up to 16% of the FedEx and UPS packages are delivered late.
Even so, not all packages are delivered at the committed time. Global shipping carriers such as FedEx and UPS have a vast network of distribution and fulfillment centers. While only 56% of retailers are ready to deliver on the same day, the very least they can ensure is delivering orders at the said time. Notwithstanding, the volatility of fuel prices is dampening their efforts. Retailers and shipping carrier are struggling to keep up with the spiraling customer expectations. According to a Tedmondo study, 80% of online shoppers want retailers to deliver their orders on the same day.
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